Skip to main content

Providing services without being registered

It is a criminal offence under Section 11 of the Care Standards Act to carry on or manage an establishment without registration.

HIW conducts criminal investigations where there is reasonable grounds to believe services are provided while not registered. HIW will seek to prosecute those that are found to have committed such offences.

If you believe services are being provided in Wales without being registered please let us know so that we can look into it by:


By post: Healthcare Inspectorate Wales, Escalation and Enforcement Team, Rhydycar Business Park, Merthyr Tydfil, CF48 1UZ