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We are the independent regulator of healthcare and the inspectorate for NHS services in Wales.

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Enforcement action: Caution issued to provider using unregistered laser services in Cardiff

Following a recent criminal investigation, Healthcare Inspectorate Wales (HIW) has issued a caution to the provider for breach of the Care Standards Act 2000 (the Act). It follows evidence of the service providing aesthetic laser treatments at a clinic in Cardiff without registration under that Act.

Published: 2 October 2026
Annual Report 2025-2026: Healthcare Inspectorate Wales calls for action to deliver lasting improvements for patients

Healthcare Inspectorate Wales (HIW) has today published its Annual Report 2025-2026, highlighting the need for faster progress in addressing long-standing challenges affecting healthcare services across Wales.

Published: 24 September 2026
Mental health inspection identifies immediate safety concerns and environmental issues at Llanfair Unit

Healthcare Inspectorate Wales (HIW) has published its findings following an unannounced inspection of mental health rehabilitation services at Llanfair Unit, University Hospital Llandough, managed by Cardiff and Vale University Health Board.

Published: 17 September 2026
HIW inspection highlights serious patient safety and governance concerns at Ysbyty Glan Clwyd Emergency Department

Healthcare Inspectorate Wales (HIW) has published its report following an unannounced inspection of the Emergency Department at Ysbyty Glan Clwyd, in Denbighshire, managed by Betsi Cadwaladr University Health Board.

Published: 10 September 2026
Healthcare Summit highlights shared concerns and priorities across NHS Wales

The Healthcare Summit brings together organisations from across Wales' healthcare system, including inspectorates, auditors, improvement bodies and patient representative organisations, to share intelligence and identify emerging issues affecting healthcare services. By bringing together different perspectives from across the system, the Summit helps build a collective understanding of the challenges and opportunities facing NHS Wales, supporting shared learning and informing improvement efforts.

Published: 3 September 2026