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Stakeholder Advisory Group

We place people at the heart of what we do and as part of our commitment to better understand people’s needs, we want to hear directly from diverse communities and people across Wales.

Learning and Insight

As part of our commitment to drive continuous improvement within healthcare services across Wales, we are sharing our key findings.

Shared Learning: The Value of NHS Physical Restraint Training
HIW calls for immediate improvement in the Angelton Clinic at Glanrhyd Psychiatric Hospital
HIW finds overcrowding and significant pressure within the emergency department at Glangwili General Hospital
The Ink Room Laser ,

4 Dunraven Street, Tonypandy CF40 1QE, United Kingdom

Clinics
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Laser - non-surgical (e.g. hair or tattoo removal)
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Private/Independent

4 Dunraven Street, Tonypandy CF40 1QE, United Kingdom

This service has not yet been inspected by HIW.
Ysbyty Glan Clwyd Emergency Department remains a ‘Service Requiring Significant Improvement’ following HIW inspection
Immediate improvement is required to keep patients safe following an inspection at a Mental Health Unit in Llandough Hospital
SC Skin Care Limited ,

2 Corner House, Portfield, Hwlffordd, Sir Benfro SA61 1BW, United Kingdom

Hospitals
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Laser - non-surgical (e.g. hair or tattoo removal)
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Private/Independent

2 Corner House, Portfield, Hwlffordd, Sir Benfro SA61 1BW, United Kingdom

Latest inspection report:
Blackberry Clinic Limited ,

Unit 6, Ash Tree Court, , Cardiff Gate Business Park CF23 8RW, United Kingdom

Clinics
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Private/Independent

Unit 6, Ash Tree Court, , Cardiff Gate Business Park CF23 8RW, United Kingdom

This service has not yet been inspected by HIW.
Sana ,

Axis Court, Riverside Business Park, Mallard Way, Swansea Vale SA7 0AJ, United Kingdom

Hospitals
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Laser - surgical (e.g. laser eye surgery)
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Private/Independent

Axis Court, Riverside Business Park, Mallard Way, Swansea Vale SA7 0AJ, United Kingdom

This service has not yet been inspected by HIW.
Rapid review into child protection arrangements
Report praises staff but reveals improvement is required within a specialist mental health ward at Ystradgynlais Hospital
Are you aware of Patient Safety Alerts?
Bevan Commission - Celtic Manor, Newport, 5-6 July 2023

The Tipping Point: Where next for health and care?

Joint Reviews and reports

Find our joint reviews and reports here

Rhys Jones

Rhys Jones - Director of Assurance

3 December 2025
Legal action taken against an unregistered provider
Concepta Diagnostics ,

The Maltings, East Tyndall Street, Cardiff CF24 5EA, United Kingdom

Medical agencies (with no physical premises)
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Private/Independent

The Maltings, East Tyndall Street, Cardiff CF24 5EA, United Kingdom

This service has not yet been inspected by HIW.
Inspection finds improvements had been made at a secure mental health hospital in Monmouthshire