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Mental health services

We inspect NHS mental health services in Wales to check people are receiving good care.

How we inspect

We look at how services:

Mental health inspections are usually unannounced. This allows us to see services in the way they usually operate. The service does not receive any advance warning of an unannounced inspection.

The inspections are conducted by at least one HIW inspector, external reviewer (with relevant professional experience) and voluntary lay reviewer (to speak to patients about their experiences of care).

If you would like a copy of our inspection workbook please contact quoting which inspection type of workbook you require.