Caution Issued to Provider Using Unregistered Laser Services

Following a recent criminal investigation, Healthcare Inspectorate Wales (HIW) has issued a caution to the provider for breach of the Care Standards Act 2000. It follows evidence of the service providing aesthetic laser treatments at a clinic in the City and County of Swansea without registration under that Act. 

As the regulator of independent healthcare services in Wales, HIW is committed to taking action when an independent healthcare provider does not comply with the law or regulatory requirements. 

Providers of independent hospitals, clinics and medical agencies are required to register with HIW. A service that provides laser treatment using a class 4 laser must be registered as an independent hospital.  This caution was issued because the service was found to have been providing laser treatments whilst unregistered between July 2024 and October 2024. 

If you are looking to use an independent healthcare service, then please check whether that service is registered with HIW using the search facility on our website. If you cannot find the service or have information about an unregistered healthcare provider in Wales, we would like to hear from you.

Healthcare services are provided in a number of different ways and by a variety of healthcare professionals. Where there is any doubt that registration may be required, you are advised to contact HIW for advice by completing and submitting a Registration Query Form.