Quality Insight bulletin – COVID-19

Since the beginning of the COVID-19 pandemic, we’ve worked to adapt our approach to assurance and inspection at a time when on-site inspection visits have been far more challenging for both healthcare settings and ourselves.

We developed and started a programme of remote Quality Checks to largely supplement our traditional inspection work. We have sought to communicate the findings of our Quality Checks as quickly as possible to support improvement and so that they can be considered by settings in their ongoing management and response to the pandemic.

To further support improvement, we have now considered all of the findings from our Quality Checks during this period and captured the positive themes, good practice and emerging risks.

We’ve drawn this information together in a Quality Insight bulletin. We’ve distributed it via e-mail across NHS and independent healthcare services.

We have also produced a national report drawing on all our work during COVID-19.