Healthcare Inspectorate Wales committed in our Operational Plan 2019-20 to undertaking work in each of Wales’s three NHS Trusts.
Due to the concerns across Wales with regard to ambulance waiting times, we’re undertaking a local review of the Welsh Ambulance Service Trust (WAST). We will explore how the risks to patients’ health, safety and wellbeing are managed whilst they are waiting for an ambulance. The review will specifically assess how patients are being managed by WAST’s three Clinical Contact Centres across Wales, from when a request for an ambulance is received to the point the ambulance arrives at the scene.
The terms of reference for the review are attached below.
Documents
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Local Review of the Patient Management Arrangements within the Welsh Ambulance Service Trust (WAST) – Terms of Reference , file type: PDF, file size: 356 KBPublished:File size:356 KBIf you need a more accessible version of this document please email hiw@gov.wales. Please tell us the format you need. If you use assistive technology please tell us what this is.
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Local Review: Welsh Ambulance Service Trust – Assessment of Patient Management Arrangements within Emergency Medical Service Clinical Contact Centres , file type: PDF, file size: 260 KBPublished:File size:260 KBIf you need a more accessible version of this document please email hiw@gov.wales. Please tell us the format you need. If you use assistive technology please tell us what this is.
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Local Review: Welsh Ambulance Service Trust – Assessment of Patient Management Arrangements – Easy Read , file type: PDF, file size: 3 MBPublished:File size:3 MBIf you need a more accessible version of this document please email hiw@gov.wales. Please tell us the format you need. If you use assistive technology please tell us what this is.