How to cancel or make changes to your registration

Private dental practices and independent healthcare services

You need to notify us of changes to your service. Guidance and forms that you can use are available on the how to tell us about changes to your service page on our website.

You will also need to send us an application form if you wish to cancel your registration, make changes to your registration or if the Responsible Individual (RI) or Registered Manager (RM) changes.

How to cancel your registration with us

If you wish to cancel your registration with us you will need to send us a completed application to cancel registration form.

How to make changes to or vary your registration with us

If you wish to make changes to your registration you will need to send us a completed application to vary or remove an existing condition of registration form and send us the appropriate fee.

Our process for assessing applications to vary or remove and existing condition of registration is similar to how we assess new applications to register with us. Where significant changes are applied for, we will need to visit the service as part of our assessment.

Responsible Individual (RI) changes

If the Responsible Individual (RI) for your service is changing or has changed you will need to complete a change of Responsible Individual information form.

We can usually process these changes by using the information on the application form only.

Registered Manager (RM) changes

If the Registered Manager (RM) for your service is changing or has changed the new manager will need to complete an application to register as the new manager of a setting already registered with Healthcare Inspectorate Wales form and send us the appropriate fee.

Our process for assessing applications to register managers of services already registered with us will involve us processing a DBS application (independent healthcare services) and requesting references. For managers of independent healthcare services we also require a medical report from the person’s GP. We will also need to interview the new manager as part of our assessment.

The law

Regulations 9 and 12 of The Private Dentistry (Wales) Regulations 2017 and regulations 10 and 13 The Independent Health Care (Wales) Regulations 2011 describe who can be a Responsible Individual (RI) and the requirements of the role.

Regulations 11 and 12 of The Private Dentistry (Wales) Regulations 2017  and regulations 12 and 13 of The Independent Health Care (Wales) Regulations 2011 describe the requirements of the role of a manager.