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Vision, Values, Mission, Purpose

Our mission

To be an exemplar inspectorate whose actions are flexible, proportionate and well-targeted so that patient safety and quality of experience are maximised.

Our purpose

On behalf of the citizens of Wales HIW provides independent and objective assurance of the quality, safety and effectiveness of healthcare services, making recommendations to healthcare organisations to promote improvements.

Our role

  • To independently assure the quality and safety of healthcare in Wales.
  • To make sure patients and the public have access to safe and effective services.
  • To discharge specific statutory responsibilities on behalf of Welsh Ministers.
  • To provide independent and objective information to patients and the public.

Our values

  • Supporting and encouraging learning, development and improvement.
  • Openness.
  • Honesty.
  • Centred on patients, service users and citizens.
  • Collaboration, sharing our experiences amongst ourselves and with other review bodies.
  • Efficiency, effectiveness and proportionality in our approach.


Last updated: 23/10/2012